Shipping Policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with Jaaneman.in. We are committed to delivering your orders safely, discreetly, and on time.

1. Order Processing

  • Orders are typically processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During high-demand periods, processing times may be slightly longer.

2. Shipping Coverage

We currently ship across most locations in India.

If your location is not serviceable by our courier partners, we will notify you and provide a refund if payment has already been made.

3. Estimated Delivery Time

Estimated delivery timelines are:

  • Metro Cities: 2–5 business days

  • Tier 2 & Tier 3 Cities: 3–7 business days

  • Remote Areas: 5–10 business days

Delivery times are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

We may offer free shipping promotions from time to time, subject to specific terms and conditions.

5. Discreet Packaging

Your privacy is important to us.

All orders are shipped in plain, discreet packaging without any product names, intimate wellness references, or sensitive information visible on the outer package.

The shipping label will only contain information necessary for delivery.

6. Order Tracking

Once your order has been shipped, you will receive tracking details via email, SMS, or WhatsApp (where available).

Customers can use the tracking number provided to monitor shipment progress.

7. Delivery Attempts

Courier partners may make multiple delivery attempts.

If delivery fails due to incorrect address details, customer unavailability, or refusal to accept the package, additional shipping charges may apply for re-shipment.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

Jaaneman.in is not responsible for delays or delivery failures caused by incorrect addresses, phone numbers, or other information provided during checkout.

9. Damaged Packages

If the package appears damaged at the time of delivery:

  • Take clear photos before opening.

  • Record an unboxing video whenever possible.

  • Contact our support team within 48 hours of delivery.

Claims submitted after this period may not be eligible for review.

10. Lost or Delayed Shipments

While we work closely with our courier partners, delays can occasionally occur.

Jaaneman.in is not liable for delays caused by courier services, natural disasters, strikes, government actions, or circumstances beyond our control.

If your package appears lost, please contact our support team and we will assist in resolving the issue.

11. Contact Us

For shipping-related questions, please contact:

Email: support@jaaneman.in

Website: https://jaaneman.in

We appreciate your trust in Jaaneman.in and are committed to ensuring a safe, secure, and discreet shopping experience.